Refund policy

At TAIJIAURA, your happiness is our top priority.

30-Day Return Policy

30-Day Satisfaction Guarantee

If you don't like it, you can return it within 30 days.

We emphasize that you enjoy every moment you spend with us, whether you order a product or return one.

That's why we promise to do our best to provide an outstanding product and customer experience! That said, here are some things you might want to know:

Can I return or exchange my item?

Yes! You can return or exchange your item within the first 30 days after receiving it.

Whether it's the wrong size, the product is broken, or you just changed your mind, we'd love to help you get a refund or replacement!

What if I just don't like my product?

It's a shame, but we want to make it work. We offer a 30-Day Satisfaction Guarantee, which means if you just don't like your item, just ask for a return.

How do I return an item?

If you would like to return an item, please email us at service@taijiaura.com

We will respond to you with the return address within 24-48 hours.
You can return an item as long as it's unused. It's best if the packaging is unopened!

Once we receive the item, we will immediately refund or exchange the product for another one.
For refunds, you can get your money back within 1-2 days after we receive the item.
We pay your refund via credit card and PayPal. Credit card refunds may take 5 5` working days to reflect in your bank.
Please notify us of all returns and exchanges within 30 days of delivery. This is to minimize the possibility of package loss.

Do I need to pay for return shipping?
Yes, if you want to return the item to us, you need to bear the shipping costs. You can send the item back using the carrier of your choice.
To ensure a pleasant experience, we strongly recommend that you use a tracking service when returning.

Can I cancel my order?
If you accidentally ordered or simply changed your mind, please let us know as soon as possible. If the order has not been shipped, we will cancel the order immediately and issue a full refund.

Any other questions? Please email us at service@taijiaura.com or WhatsAPP:+86 188 7014 3968 so that we can help.